Our Policy

Business Websites Melbourne is a Melbourne-based digital studio providing website strategy, design, WordPress development, SEO improvement, hosting support, website care, and digital growth services for small businesses.

We help businesses build professional, user-friendly websites that are easy to manage and built for long-term value.

We may collect personal information when you contact us, submit an enquiry form, request a quote, subscribe to updates, or work with us as a client.

We may also collect basic website usage information, such as browser type, device type, pages visited, and how visitors interact with our website.

We use your information to respond to enquiries, provide quotes, deliver our services, communicate with you about your project, improve our website, and maintain business records.

We may also use your information to send updates or newsletters if you have subscribed or given permission to receive them.

We do not sell your personal information.

When you submit a contact form on our website, the information you provide is sent to us so we can respond to your enquiry.

This may include your name, email address, phone number, business name, budget, subject, and project message.

Please avoid submitting sensitive personal information through our contact forms.

If you subscribe to our newsletter or updates, we may use your email address to send occasional website, SEO, digital growth, or business updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

Our website may use cookies to improve user experience, understand website traffic, remember preferences, and support website functionality.

If comments are enabled on our website, you may choose to save your name, email address, and website in cookies for convenience. These cookies may last for one year.

You can disable cookies through your browser settings, although some website features may not work as intended.

We may use analytics tools such as Google Analytics, Google Search Console, or similar services to understand how visitors use our website and improve our content, performance, and user experience.

Analytics tools may collect non-personal information such as pages visited, time spent on the website, browser type, device type, and general location data.

If comments are enabled on our website, when visitors leave comments we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string created from your email address may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/.

If you upload images to the website, you should avoid uploading images with embedded location data included. Visitors to the website may be able to download and extract location data from images.

Pages or articles on this website may include embedded content, such as videos, images, maps, or articles. Embedded content from other websites behaves in the same way as if you visited the other website directly.

These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content.

We may use trusted third-party services to operate our website and deliver our services. These may include website hosting providers, WordPress plugins, contact form tools, email marketing platforms, analytics tools, payment or invoicing systems, cloud storage, and project management tools.

These third-party providers may process personal information only as needed to provide their services. We take reasonable steps to work with providers that handle data responsibly.

We may share your information only when necessary to operate our business, deliver services, comply with legal requirements, protect our rights, or work with trusted providers involved in your project.

We do not sell, rent, or trade your personal information to third parties.

If you work with us on a project, we may collect and store information related to your business, website, content, branding, hosting, SEO, login access, or other project requirements.

We only use this information to provide agreed services and support your project. Where login details or access credentials are required, we recommend using secure sharing methods and updating passwords when needed.

We keep personal information only for as long as needed for business, project, legal, administrative, or security purposes.

If you submit a contact form or enquiry, we may retain the information for future communication, record keeping, or service follow-up unless you request deletion.

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

This may include secure website hosting, password-protected systems, limited access to client information, website security tools, and regular website maintenance where applicable.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

You may request access to the personal information we hold about you. You may also ask us to correct, update, or delete your personal information where appropriate.

This does not include information we are required to keep for administrative, legal, security, or business record purposes.

To make a request, please contact us at info@businesswebsites.melbourne.

Visitor comments, form submissions, or website interactions may be checked through automated spam detection services or processed by third-party tools used to operate this website.

Some third-party services may store or process information outside Australia. Where this occurs, we take reasonable steps to use providers with appropriate privacy and security practices.

Our website may contain links to external websites. We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of any external websites you visit.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

We encourage you to review this page occasionally to stay informed about how we handle and protect your information.

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Business Websites Melbourne
Melbourne, Australia
Email: info@businesswebsites.melbourne

This Privacy Policy is general information only and is not legal advice. For full legal compliance, you should consider having it reviewed by a qualified legal professional.